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Privacy Policy

This privacy notice for pROwth ("pROwth," "we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

  • Visit our website, or any website of ours that links to this privacy notice;
  • Engage with us in other related ways, including any sales, marketing, or events.

If you do not agree with our policies and practices, please do not use our Services. If you have questions or concerns after reading this notice, please contact us using the details in the "How can you contact us about this notice?" section.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us: We collect personal information you voluntarily provide when you register on the Services, express interest in obtaining information, participate in activities, or otherwise contact us. The personal information we collect may include:

  • Names
  • Phone numbers
  • Email addresses
  • Mailing addresses
  • Job titles
  • Usernames and passwords
  • Contact preferences and authentication data
  • Billing addresses and debit/credit card numbers (payment data)
  • Sensitive Information (with consent or as permitted by law)
  • Payment Data (processed by third-party processors like Stripe)
  • Social Media Login Data (profile info from third-party accounts)

All personal information you provide must be true, complete, and accurate.

Information automatically collected

We automatically collect certain information when you visit or use the Services. This may include device and usage information (IP address, browser and device characteristics, OS, language preferences, referring URLs, device name, country, location, pages and files viewed, searches, and actions you take). We also use cookies and similar technologies. The categories of automatically collected information include:

  • Log and Usage Data (service-related diagnostic and performance data)
  • Device Data (device and application identifiers, OS, browser)
  • Location Data (IP-based geolocation; precise location only if you enable it)

2. HOW DO WE PROCESS YOUR INFORMATION?

We process personal information to provide and improve our Services, including but not limited to:

  • Creating and managing accounts and authentication
  • Delivering services and fulfilling orders, payments, returns and exchanges
  • Responding to inquiries and offering customer support
  • Sending administrative information (policy updates, product/service changes)
  • Enabling user-to-user communications where applicable
  • Requesting feedback and conducting surveys
  • Sending marketing and promotional communications (subject to your preferences)
  • Delivering targeted advertising and personalized content
  • Protecting our Services (fraud prevention, security)
  • Identifying usage trends and measuring marketing effectiveness
  • Complying with legal obligations and protecting vital interests when necessary

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

If you are located in the EU or UK, we rely on one or more of the following legal bases for processing personal data:

  • Consent — where you have provided consent for a specific purpose
  • Performance of a contract — where processing is necessary to provide Services or perform a contract with you
  • Legitimate interests — where we have a business reason to process your data that does not override your rights (e.g., marketing, security, product improvement)
  • Legal obligations — where we must process data to comply with the law
  • Vital interests — to protect someone's life in emergency situations

If you are in Canada or other jurisdictions, we will apply the relevant standards (e.g., express or implied consent) as required by applicable law.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your personal information with:

  • Service providers who perform functions on our behalf (payment processors, hosting providers, analytics providers, customer support platforms, etc.)
  • Business partners and affiliates when necessary to provide Services or for business operations
  • Legal and regulatory authorities if required to comply with law or to respond to legal processes
  • Other third parties with your consent or as otherwise disclosed at the time of collection

We do not share mobile opt-in SMS originator data or consent for third-party marketing/promotional purposes. Where required by law (for example under the CCPA/CPRA) we will disclose categories of personal information sold or shared and provide opt-out mechanisms.

5. COOKIES & TRACKING TECHNOLOGIES

We use cookies, web beacons, pixels, and similar technologies to collect information about your activity on our Services. Specific details and choices are provided in our Cookie Notice and cookie preference settings.

6. SOCIAL LOGINS

If you use third-party social logins (e.g., Facebook, Twitter), we receive certain profile information from the provider and use it only for the purposes described in this notice. We do not control the third party's use of that data—please review the third party's privacy notice.

7. INTERNATIONAL DATA TRANSFERS

Our servers and service providers may be located in India, the United States, and other countries. If you access our Services from outside those countries, your data may be transferred and processed internationally. Where required, we will implement appropriate safeguards to protect your data in accordance with applicable law.

8. DATA RETENTION

In short: We retain your personal information only as long as necessary to fulfill the purposes outlined in this notice, unless a longer retention period is required by law.

As a general rule, we will not retain personal information in active systems longer than twelve (12) months after the start of an account’s idle period unless a longer period is necessary for legal, tax, or legitimate business reasons. When no longer needed, information will be deleted or anonymized, or securely stored in backups until deletion is possible.

9. SECURITY

We implement reasonable technical and organizational measures to protect personal information, but no system is completely secure. Transmission of personal information is at your own risk; we encourage accessing Services from secure environments.

10. MINORS

We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us so we can delete the data and deactivate the account.

11. YOUR PRIVACY RIGHTS

Depending on your jurisdiction, you may have rights including:

  • Right to access and obtain a copy of personal information
  • Right to correction or erasure (subject to legal exceptions)
  • Right to restrict processing or to data portability
  • Right to object to processing, including for direct marketing
  • Right to withdraw consent where processing is based on consent
  • Right to opt out of the sale or sharing of personal information (where applicable)

To exercise rights, please contact us using the details below. We will verify your identity before acting on requests and respond in accordance with applicable law.

12. DO-NOT-TRACK

We do not currently respond to Do-Not-Track browser signals because no uniform standard has been adopted. If this changes, we will update this notice.

13. UPDATES TO THIS NOTICE

We may update this privacy notice periodically. The revised version will be indicated by an updated "Revised" date and will be effective when posted. Material changes may be communicated by a prominent notice or direct communication.

14. HOW TO CONTACT US

If you have questions or comments about this notice, you may contact us at:

pROwth
Email: info@prowth.com
Website: www.prowth.com

15. REVIEW, UPDATE, OR DELETE YOUR DATA

To review, update, or delete the personal information we collect from you, please visit our privacy settings on the Services or contact us at the email above. When you request deletion, we will comply subject to legal exceptions and our verification procedures.